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Knowledge Base

Pro-rata/Partial refunds

We at StatCounter do provide pro-rata refunds for un-used period or when you re-upgrade mid-way.

However do note on any quarterly/yearly subscription we provide great discounts and if you cancel mid-way or downgrade to other plans, you loose these discounts and refunds are processed as per monthly billing.

Example:
USD 49/year for 50,000 logsize is the current pricing and if you cancels after 6 months, we will refund USD 19 ( USD 5 x 6 months - USD 49)

Answers to the majority of questions we receive can be found here in the knowledge base.